Cancellation & Preorder Policy
Last updated: October 22, 2026
Cancelling an order
You can cancel an order – including a preorder – at any time before it is dispatched, without a cancellation fee. Email info@g2sportscards.com with your order number. Once we confirm the cancellation, we initiate a full refund to your original payment method within 5 business days. Your bank or payment provider may need additional time to post it.
After an order has been dispatched it can no longer be cancelled, but our Return & Refund Policy applies.
How preorders work
- Preorder items are clearly marked as preorders on their product page.
- Each preorder shows an estimated dispatch date based on information from our supplier or our own verified information. We only accept preorders for items that have an estimated dispatch date.
- Preorder items ship according to their estimated dispatch date. Release and dispatch dates set by manufacturers can change.
If a dispatch date changes
If the estimated dispatch date of a preorder changes, we will let you know. You can then choose to keep your order with the revised date, or cancel the unshipped item for a full refund.
If we cannot fulfil an order
If we are unable to fulfil an order or a preorder, we will cancel it and refund it in full.
Contact
G2 Sports Cards, 3 Hartford Ave W, Uxbridge, MA 01569, United States · info@g2sportscards.com · +1 (508) 779-0810